Business Building Block Workshop - Process Excellence - combining Standardised Work and Effective Training

Presenter: Liam Taylor, 8 Steps. 

Overview

A best-in-class business does not necessarily rely on attracting the best talent. They will however have robust standards and processes engrained throughout their business structure. Average talent applying excellent processes will always trump excellent talent dealing with unstable processes.

This session will cover essential guidelines and tips taken from some of the world’s best business models on how to develop robust processes and train/upskill people in an effective manner.

Attendees will learn; 

• The importance of standardisation and how this links to business excellence
• How to capture and document processes
• How to implement an effective training structure
• Why standardisation and effective training boosts productivity

So you can; 

• Gap-analyse their current business structure and standards/processes within
• Document processes to a high standard
• Put together an effective training structure to ensure training is carried out to a best practice standard
• Identify any future requirements for support (not necessarily with 8 Steps)
• Boost productivity and reduce process failures within their operations.

Venue kindly sponsored by Crombie Lockwood Richmond.

Testimonials

"Completing a Value Stream Mapping exercise with 8 Steps which Liam facilitated was a real eye opener and showed up many areas where we were not adding value in our sales/admin/ operations workflow. After implementing phase one of the VSM exercise we have reduced our ‘dock to dock’ time by over 2 days which has added significant value for our clients and also internally".  Charlie Beatson, Project Manager, Identimark

"We engaged with Liam at a growth stage, to help with our Business Structure, People Development and Problem Solving. This has led to Quality Improvements, Reduced Costs and has allowed us to become more efficient with the way we operate".  Sam Clarke, Operations Manager, South Island Seeds

"I have been involved in Third Party Logistics for many years. The key to success in this industry is having the ability to streamline key processes within supply chains and to highlight and eliminate waste. Sometimes you require the services of a professional, who is proficient in identifying and implementing the tools required to achieve your goals. Liam Taylor has been this professional in my experience, with a concise and level headed approach to these challenges. With Liam's help we have been able to clearly map key processes and eliminate waste resulting in savings seen straight on the bottom line". Jaron McLeod, Operations Manager, Third Party Logistics

"Liam has a lot of knowledge in Best Practice methodologies and will work together with the team to assist with clarifying which tool may work best in which situation. While there is still much for us to learn with the application of the methodologies, we will continue to adapt and utilise those parts that will improve our business". Julie Ibbotson, Director, Saint Clair Family Estate

"I would personally recommend 8 Steps to any business looking to expand, increase profits or simply make the day to day process easier. Liam can examine a business from many angles to quickly point out a weak link or what areas require more attention. Liam is a top guy, easy to deal with and always happy to help". James Martyn, Director, Prestige Euro Works

 

 

 

 

 

 

 

 

Cancellation Policy: Cancellations must be received 5 clear working days prior to the event.  Cancellations after this time and ‘no shows’ on the day will be charged the full invoice amount. Substitutions are permitted if you can no longer attend.